This policy informs visitors about the ways in which this organisation processes personal data through this website, in accordance with Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. Identity and contact details of the data controller

The data controller is ERNESTO MERCURINO LISTE MAESTRO, at AVDA. COMUNIDAD VALENCIANA Nº 2 LOCAL 1B (03590 ALTEA), ALICANTE, Spain, with Spanish tax identification number (N.I.F.) 09810188K. Contact telephone: 628245232. Email: info@centroscostablanca.es.

2. Purposes for processing your personal data

Users and visitors of the data controller’s website

We process the personal data you provide through our web forms in order to:

Respond to requests, complaints and incidents submitted through the contact channels on the website.
Understand visitors’ behaviour on the website in order to detect possible cyberattacks against it.
Comply with legal obligations that apply directly to us and govern our activity.
Protect and exercise our rights or respond to claims of any kind.
Where applicable, send commercial communications about the goods or services that form part of our activity, and/or news or newsletters related to our sector.
Prepare, manage and send the quotation you have requested.
Arrange the appointment you have requested.
Manage, administer and supervise your activity on the blog or forum on the website.

3. Legal bases for processing

Users and visitors of the data controller’s website

Your consent to the processing of your data for the purposes stated above. If you do not provide your personal data, we will be unable to process it for those purposes.
Compliance with legal obligations that apply to us. In this case, you cannot object to the processing of your personal data.
Our legitimate interest in protecting our image, business and track record by preventing attacks on our website. In this case, you cannot object to the processing of your personal data, although you may exercise the rights described in section 8 of this policy where applicable.

4. Data retention periods or criteria

Personal data provided to us will be kept for as long as necessary to fulfil the purposes for which it was originally collected.

Once the data is no longer needed for the relevant processing, it will be duly blocked so that it may, where appropriate, be made available to the competent public authorities and bodies, judges and courts, or the Public Prosecutor’s Office during the limitation period for actions arising from the relationship with the customer and/or the retention periods established by law.

5. Automated decisions and profiling

The website does not make automated decisions or carry out profiling.

6. Recipients of personal data

While your personal data is being processed, the organisation may disclose it to the following recipients:

Judges and courts.
State security forces and agencies.
Other competent public authorities or bodies when the data controller is legally required to provide the personal data.

7. International transfers of data

The organisation does not carry out any international transfers of data.

8. Your rights

You may exercise, at any time and free of charge, your rights of access, rectification and erasure. You may also request restriction of the processing of your personal data, object to the processing, request portability of the data (where technically possible), or withdraw the consent you have given. Where applicable, you also have the right not to be subject to a decision based solely on automated processing, including profiling.

To exercise these rights, you may use the forms provided by the organisation or send a written request to the postal or email address given above. In all cases, your request must be accompanied by a photocopy of your Spanish national identity document (D.N.I.) or an equivalent document to verify your identity.

If you believe your personal data protection rights have been infringed, particularly if you have not obtained a satisfactory response when exercising your rights, you may lodge a complaint with the competent data protection supervisory authority, the Spanish Data Protection Agency (Agencia Española de Protección de Datos), through its website: www.agpd.es.

In accordance with Article 21 of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information about our services, you may unsubscribe by emailing info@centroscostablanca.es with the subject line “BAJAS”.

9. Accuracy of the data

You guarantee that the data you provide is true, accurate, complete and up to date. You agree to inform us of any changes to that data through the channels indicated in section 1 of this policy. You will be responsible for any direct or indirect damage or loss resulting from a failure to meet this obligation.

If you provide data relating to third parties, you declare that you have their consent and undertake to give them the information in this clause. The organisation will not be liable for any failure to meet that obligation.

10. Social networks

Social networks are part of everyday life for many internet users, and the organisation has created profiles on some of them.

All visitors to our website may join our social networks or groups.

However, unless we request your data directly (for example, through marketing activities, competitions, promotions or another valid means), your data will belong to the relevant social network. We therefore recommend that you read its terms of use and privacy policy carefully and set your preferences for the processing of your data.

11. Changes and updates

This privacy policy may be changed or updated in response to legal requirements, instructions issued by the Spanish Data Protection Agency, or changes to our website.

We therefore advise users to review this privacy policy periodically.

If you have questions about this policy, you may contact ERNESTO MERCURINO LISTE MAESTRO at info@centroscostablanca.es.

Last reviewed: 16 November 2021.